Exceptional Leadership
Being a leader presents unique challenges and opportunities. As a leader, you must understand your role as a supervisor, manage difficult situations, prioritize your roles and responsibilities and manage your time effectively.
This course will prepare you to: Recognize the basic principles of effective leadership. Manage difficult situations appropriately. Prioritize your roles and responsibilities. Set goals and strategies for strengthening your leadership skills.
Estimated time for completion: 1.5 hours Professional Development Unit (PDU) points: 1.5 Recommended pre-requisite(s): none
Required for the following ACA Designations: Collection Industry Professional (CIP) Professional Collection Manager (PCM)
Member: $105.00 Non-Member: $130.00Your price